Shipping & Delivery Information

Last updated: 27 September 2026

At RehaBoost, we aim to provide clear and realistic delivery information so you know what to expect before placing your order.

Delivery times may vary depending on the product, fulfilment location, destination, and shipping service available for your order.

Fulfilment & Dispatch

RehaBoost works with third-party fulfilment partners to process and dispatch customer orders.

Some products may be dispatched from international fulfilment locations, including fulfilment centres in China.

RehaBoost remains your point of contact for your order, regardless of the fulfilment location used.

Shipping Zones & Estimated Delivery Times

🇬🇧 United Kingdom

Estimated delivery: 6–13 business days from the date your order is placed.

This estimate includes both order processing and carrier transit time.

Delivery is available to supported UK addresses shown during checkout.

Different products may require different processing or transit times, which is why the estimated delivery window covers the full current range used for our UK orders.

🇪🇺 European Union

RehaBoost ships to supported European destinations.

Available shipping services, costs, and estimated delivery times may vary depending on the destination and product ordered.

The applicable delivery options and charges will be shown during checkout before you place your order.

Customs or import requirements may apply depending on the destination and fulfilment route.

🌍 International Shipping

RehaBoost also ships to a range of international destinations.

Availability, shipping cost, and estimated delivery time depend on the destination and product ordered.

The applicable delivery information will be shown during checkout before you place your order where service is available.

International deliveries may take longer where customs processing, local carrier conditions, or destination-specific requirements apply.

Order Processing

Processing time is the period between your order being placed and the parcel being handed to the shipping carrier.

Processing time may vary by product and availability and is already included in the estimated UK delivery window shown above.

Once an order has been dispatched, tracking information will be provided where available.

Orders Containing Multiple Items

If you order more than one product, you agree that the items may be dispatched and delivered in separate packages where necessary due to differences in product availability, processing times, fulfilment locations, or compatible shipping services.

This means items from the same order may occasionally arrive on different days.

Where an order is split into multiple shipments: You may receive more than one tracking number.

You do not need to place a separate order for the remaining items.

RehaBoost will not charge you an additional shipping fee after purchase solely because we choose to split the order into separate parcels.

Shipping Costs

Any applicable shipping charge will be displayed during checkout before you place and pay for your order.

Shipping charges may depend on the delivery destination and the products included in your order.

Where free shipping or another shipping promotion applies, this will be reflected at checkout.

Tracking Your Order

Where tracking is available, tracking details will be provided after your order has been dispatched.

Please allow some time after receiving tracking information for the carrier's tracking system to update.

If an order is fulfilled in separate parcels, each shipment may have its own tracking information.

Delivery Addresses

Please make sure your delivery address is complete and accurate before placing your order.

We will make reasonable efforts to assist with an address correction requested before dispatch, but we cannot guarantee that an address can be changed once an order has entered fulfilment.

Carrier delivery procedures may vary according to the destination and shipping service.

Delivery Estimates & Delays

Delivery times shown by RehaBoost are estimates based on the processing and shipping services available for the order.

Occasional delays may occur due to circumstances outside our direct control, including carrier disruption, customs processing, severe weather, public holidays, or unusually high logistics volumes.

If we become aware of a significant issue affecting your order, we will provide available information where reasonably possible.

If you believe your order is significantly delayed, please contact RehaBoost so that we can review the available tracking and fulfilment information.

Nothing in this policy limits your statutory rights in relation to delayed or undelivered goods.