Our Refund Policy
At RehaBoost, we stand behind the quality of our products and want you to be completely satisfied with your purchase.
Refund Eligibility
You may be eligible for a refund within 30 days of your purchase date under the following circumstances:
- Product arrived damaged or defective
- Wrong item was shipped
- Product significantly differs from description
- Technical issues with digital products
How to Request a Refund
- Contact our customer service team at info@rehaboost.com
- Provide your order number and reason for refund request
- Include photos if the item is damaged or defective
- Our team will review your request within 24 hours
Processing Time
Once your refund request is approved, we'll process your refund within 5-7 business days. You'll receive an email confirmation when your refund has been processed.
Refund Method
Refunds will be issued to your original payment method. Please allow 3-5 business days for the refund to appear on your statement.
Non-Refundable Items
- Digital downloads (unless technically defective)
- Gift cards
- Personalized or customized products
- Items used beyond normal testing
Important Notes
Please note that we operate a refund-only policy - we do not accept physical returns of products. Refunds are processed based on documented issues with your order.
Contact Us
If you have any questions about our refund policy or need to request a refund:
- Email: info@rehaboost.com
- Response Time: Within 24 hours
